FAQ

Q. What products does My Garage Lifters sell?

My Garage Lifters specializes in automotive lifts, tire changers, wheel balancers, garage equipment, and related accessories for professional repair shops and home garages.

Q. Do you ship throughout the United States?

Yes. We currently ship orders within the United States only.

Q. How long does shipping take?

Most orders are processed within 1–3 business days. Delivery time varies depending on your location and product availability, but typically falls between 8–19 business days.

Q. How can I track my order?

Once your order ships, we'll email you a tracking number so you can follow your shipment's progress.

Q. What payment methods do you accept?

We currently accept PayPal for all purchases. You can also pay with a major credit or debit card through PayPal's secure checkout, even without a PayPal account.

Q. Is my payment secure?

Yes. All payments are processed through PayPal's secure, encrypted platform. My Garage Lifters never stores your financial information.

Q. Do your products come with a warranty?

Most products include a manufacturer's warranty, and coverage varies by product and manufacturer. Contact us for warranty details on a specific item.

Q. Can I return a product?

Yes, we offer a 30-day return policy on eligible products. Returned items must be unused, in their original packaging, and accompanied by proof of purchase. See our Return Policy for full details.

Q. Can I cancel my order?

Orders can be canceled before they're processed and shipped. Once an order has shipped, it's no longer eligible for cancellation, so please reach out as soon as possible if you need to cancel.

Q. Do you offer exchanges?

Yes. If you need a different product, reach out to our customer service team and we'll help you through the exchange process.

Q. Are your lifts suitable for commercial shops?

Yes. Many of our lifts and garage equipment products are built for both commercial automotive service facilities and serious home garage users.

Q. What if my product arrives damaged?

If your order arrives damaged, contact us within 48 hours of delivery. Please include photos of the packaging and product so we can help you quickly.

Q. Do you provide installation services?

My Garage Lifters doesn't currently offer installation services. We recommend hiring qualified professionals for installing automotive lifts and equipment.